Shipping policy
Shipping Policy – Swagg Stitch
Welcome to Swagg Stitch
We are committed to delivering your favorite premium-quality t-shirts quickly, safely, and efficiently. Please read our shipping policy carefully before placing your order.
Order Processing Time
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All orders are processed within 1–3 business days after successful payment confirmation.
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During festive seasons, sales, or high-demand periods, processing times may be slightly longer.
Shipping Time
Estimated delivery timelines:
| Location | Estimated Delivery Time |
|---|---|
| Metro Cities | 3–5 Business Days |
| Other Cities & Towns | 5–8 Business Days |
| Remote Areas | 7–10 Business Days |
Delivery timelines may vary depending on courier availability and unforeseen circumstances.
Shipping Charges
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Free Shipping on prepaid orders.
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Standard shipping charges apply to orders below the free shipping threshold.
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Shipping charges (if any) will be displayed at checkout before payment.
Order Tracking
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Once your order is shipped, you will receive a confirmation email/SMS with tracking details.
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You can track your shipment directly through the courier partner’s website.
Cash on Delivery (COD)
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COD may be available for selected pin codes across India.
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No Additional COD handling charges apply.
Delayed or Failed Deliveries
While we strive to ensure timely deliveries, delays may occur due to:
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Weather conditions
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Public holidays
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Courier partner issues
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Incorrect shipping address provided by the customer
If your order is significantly delayed, please contact our support team.
Incorrect Address or Contact Information
Customers are requested to provide accurate shipping details at checkout.
Swagg Stitch will not be responsible for orders delayed or undelivered due to incorrect address or phone number information.
Damaged or Missing Products
If you receive:
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A damaged product
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Incorrect item
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Missing product
Please contact us within 48 hours of delivery with:
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Order ID
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Photos/videos of the package and product
Our support team will assist you with a replacement or resolution.
International Shipping
Currently, Swagg Stitch ships only within India.
International shipping may be introduced in the future.
Contact Us
For shipping-related questions or support:
Email: support@swaggstitch.com
Website: Swagg Stitch
Thank you for shopping with Swagg Stitch — Premium T-Shirts for Every Style.